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Terms of Service
Welcome to PILLAR. By using our website (pillarwellness.store) or purchasing our products, you agree to these Terms of Service. Please read them carefully.
1. WHO WE ARE
PILLAR sells skincare products, including our Firm Lift Neck Cream, designed to improve the appearance of skin. Our products are intended for personal use by adults.
2. PRODUCT INFORMATION
We strive to ensure all product descriptions, images, and details are accurate. However, slight variations in color, texture, or appearance may occur.
Our products are cosmetic products only and are not intended to diagnose, treat, cure, or prevent any medical condition.
3. ORDERING AND PAYMENT
By placing an order, you confirm that:
- You are at least 18 years old
- All information provided is accurate
- You are authorized to use the payment method
We reserve the right to cancel or refuse any order suspected of fraud or violation of these terms.
4. SHIPPING
We ship to selected regions as available at checkout. Estimated delivery times are provided for convenience but are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs, or external factors.
5. RETURNS AND REFUNDS
Please refer to our Refund Policy. Our 30-day money-back guarantee governs all eligible returns.
6. INTELLECTUAL PROPERTY
All content on this website — including branding, images, product descriptions, and design — is the property of PILLAR and may not be copied or used without permission.
7. USER CONDUCT
You agree not to:
- Use the site for unlawful purposes
- Attempt to access restricted systems
- Provide false or misleading information
- Copy, scrape, or misuse website content
8. LIMITATION OF LIABILITY
PILLAR is not liable for any indirect or incidental damages resulting from the use of our products or website.
Our total liability is limited to the amount paid for the product.
9. PRODUCT USE & SAFETY
Our skincare products are formulated for external use only.
Please follow usage instructions carefully.
Discontinue use if irritation occurs. PILLAR is not responsible for misuse or improper handling of products.
10. CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website means you accept any changes.
11. GOVERNING LAW
These Terms are governed by applicable laws. Any disputes will be handled in the appropriate jurisdiction.